Math Solver

Privacy Policy

Last updated: March 1, 2025

1. Introduction

Catademy ("we", "us", or "our") operates the Catademy - AI Math Solver application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account information: name, email address, and profile details when you create an account
  • Authentication data: login credentials or third-party authentication tokens (e.g., Google Sign-In)
  • User content: math problems, images, PDFs, and drawings you submit for solving
  • Payment information: billing details processed securely by our payment providers (Stripe, Apple App Store, Google Play); we do not store your full credit card numbers
  • Communications: messages you send to our support team

2.2 Information Collected Automatically

  • Device information: device type, operating system, unique device identifiers, and mobile network information
  • Usage data: pages visited, features used, time spent, and interaction patterns
  • Log data: IP address, browser type, referring pages, access times, and error logs
  • Cookies and similar technologies: we use cookies, local storage, and analytics tools to improve the Service experience

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process your math problems and generate solutions
  • Manage your account and subscription
  • Process payments and prevent fraud
  • Send important notifications about your account, subscription changes, or Service updates
  • Respond to your support requests and communications
  • Analyze usage patterns to improve our AI models and user experience
  • Ensure the security and integrity of the Service
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers: third-party companies that help us operate the Service (hosting, analytics, payment processing, customer support)
  • Payment processors: Stripe, Apple, and Google for subscription and payment handling
  • Analytics providers: to understand how users interact with the Service
  • Legal requirements: when required by law, legal process, or government request
  • Business transfers: in connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

  • Account data: retained while your account is active and for up to 30 days after deletion request
  • Solution history: retained while your account is active; you can delete individual items at any time
  • Payment records: retained as required by financial regulations (typically 7 years)
  • Log data: retained for up to 12 months for security and debugging purposes

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Access controls limiting employee access to personal data

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access: request a copy of the personal data we hold about you
  • Correction: request correction of inaccurate or incomplete data
  • Deletion: request deletion of your personal data
  • Portability: request your data in a portable format
  • Opt-out: unsubscribe from marketing communications at any time
  • Withdraw consent: withdraw previously given consent for data processing

To exercise any of these rights, please contact us at support@catademy.org. We will respond to your request within 30 days.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Users between the ages of 13 and 18 may use the Service with parental or guardian consent.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing them with any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. We may also notify you via email or in-app notification for significant changes. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Catademy

Email: support@catademy.org